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Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing or using Cartaisy's mobile app builder platform (“Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our Service. These Terms apply to all visitors, users, and others who access or use the Service.

2. Description of Service

Cartaisy provides a mobile app builder platform designed specifically for Shopify store owners. Our Service enables you to:

  • Create and customize native mobile applications for iOS and Android
  • Sync products, collections, and orders from your Shopify store
  • Manage push notifications and customer engagement
  • Access analytics and insights about your mobile app performance
  • Customize the look and feel of your mobile app

3. Account Registration

To use our Service, you must:

  • Be at least 18 years old
  • Have a valid Shopify store
  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account

You must notify us immediately of any unauthorized use of your account or any other breach of security.

4. User Obligations

When using our Service, you agree not to:

  • Violate any applicable laws or regulations
  • Infringe on the intellectual property rights of others
  • Upload malicious code or attempt to compromise our systems
  • Use the Service for any illegal or unauthorized purpose
  • Interfere with or disrupt the Service or servers
  • Attempt to gain unauthorized access to any part of the Service
  • Use the Service to send spam or unsolicited communications
  • Resell or redistribute the Service without our written consent

5. Subscription and Payment

Billing: Our Service is provided on a subscription basis. You agree to pay all fees associated with your subscription plan. Fees are billed in advance on a monthly or annual basis.

Price Changes: We reserve the right to modify our pricing at any time. Any price changes will be communicated to you in advance and will take effect at the start of your next billing cycle.

Refunds: Refunds are handled on a case-by-case basis. Please contact our support team if you believe you are entitled to a refund.

6. Intellectual Property

The Service and its original content, features, and functionality are owned by Cartaisy and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain ownership of any content you upload to the Service. By uploading content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such content solely for the purpose of providing the Service.

7. Limitation of Liability

To the maximum extent permitted by law, Cartaisy shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of (or inability to access or use) the Service.

8. Disclaimer of Warranties

The Service is provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

9. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including but not limited to:

  • Breach of these Terms
  • Non-payment of fees
  • Request by law enforcement or government agencies
  • Discontinuance or material modification of the Service
  • Unexpected technical or security issues

Upon termination, your right to use the Service will immediately cease. You may export your data before termination where possible.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Cartaisy operates, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved through binding arbitration or in the courts of competent jurisdiction.

11. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

12. Contact Us

If you have any questions about these Terms, please contact us at: support@cartaisy.com